Strætó Reports 3,493 Passenger Complaints in 2023

public transportation iceland

Last year, 3,493 complaints were filed against Strætó buses, averaging almost ten per day. Most were related to driver behaviour and bus conditions.

Drivers using smartphones among the complaints

A total of 3,493 complaints were filed against Strætó buses last year, averaging nearly ten per day, according to a summary presented at the company’s board meeting this March, Mbl.is reports.

Most complaints were due to driver behaviour and driving conditions, such as buses not stopping at stops, arriving too early, too late, or not at all. Additionally, there were complaints about buses not waiting for passengers, drivers using smartphones, and the condition of the buses being subpar. A total of 17 accidents involving passengers were recorded last year, with a total of 152 damages to buses.

Jóhannes S. Rúnarsson, Strætó’s director, told Morgunblaðið that there are around 600,000 bus trips per year, which means that complaints are made about less than 1% of these trips.

Read More: In Focus: Traffic Safety

As noted in a recent article in Iceland Review, January of 2024 was the deadliest month in terms of traffic deaths in Iceland’s history. Six people lost their lives in car accidents: one in an accident near the town of Vík in South Iceland, two on Grindavíkurvegur road on the Reykjanes peninsula, two near Skaftafell in South Iceland, and one in Hvalfjörður in West Iceland. Such a rate of fatal accidents had not been seen since record keeping began some 50 years ago.

How To Travel Around Reykjavík 

Reykjavík from above, housing crisis Iceland

Knowing how to get around Reykjavík, Iceland’s capital city, is essential for those hoping to truly maximise their visit. So what transportation options are available, and how much do they cost? 

Despite being home to over two-thirds of Iceland’s population, Reykjavík has a reputation for being a small capital city. This assessment is not entirely unfair; compared to the majority of other capitals around the world, the city could hardly be described as a metropolis. 

With that said, it still covers 232 sq km [144 mi,] often surprising those who bought into the misconception that Reykjavík is little more than a “quaint fishing town.”

A child rides a segway through Reykjavík
Photo: Golli. There are many creative ways to explore Reykjavík.

Thankfully, many of the most beloved attractions, be it the Sun Voyager sculpture, Harpa Concert Hall, or Hallgrímskirkja Lutheran Church, are all within easy walking distance from one another. 

However, other notable stops, like Perlan Museum, Árbær Open Air Museum, and Nauthólsvík Geothermal Beach require a little more research into the transportation possibilities. To mention it briefly, City Sightseeing Reykjavík offers a hop-on, hop-off service that will take you to many of the best sites across the city.

Without further ado, let’s delve into the many ways you can travel across Reykjavík without breaking the bank!   

All About Public Transport Buses in Iceland 

Public bus in Reykjavík
Photo: Golli. Buses in Reykjavík are recognisable thanks to their bright yellow colour

Without trains or an underground tube service, Reykjavík’s residents must rely on city buses to get from A to B. The country’s only public transport company is called Strætó. They operate several bus lines throughout the city. As an aside, Strætó is an abbreviation of the word Strætisvagn, which translates to ‘street car.’ 

Hlemmur bus terminal is the major interchange for Strætó. The majority of bus lines pass through here. In 2017, the terminal’s building was transformed into a popular food hall, Hlemmur Mathöll, and is easily accessible at the bottom of Laugavegur. 

This renovation has been something of a blessing, having transformed what was once one of the more run-down areas of the city into someplace quite special. Why not make the most of it by grabbing a tasty bite while waiting for your next bus? 

A man using the klapp app in Reykjavík
Photo: Golli. A man waits for the bus in Reykjavík

It is always wise to check their website regularly to keep up to date with timetables and disruptions (many of the city’s residents will be happy to tell you that Strætó does not have the greatest reputation when it comes to reliability.) 

You can also use the app’s route-planner to help strategize your journey and see at which stops you might have to change buses.

You’ll instantly be able to recognise Strætó buses thanks to their canary-yellow colour. There are a vast number of bus stops across the city and beyond, with some being shelters, while others are a mere signpost. 

If you need to contact the company directly, you can reach their customer service by email at [email protected], or by telephone at +354 540 2700. 

How much does public transport cost in Reykjavík? 

public transportation iceland
Photo: Golli. Bus fares will cost more starting January 8 2024

If you have the cash handy, you can buy tickets on the bus directly. But, in an age where cards over coins has become the new standard, securing your route this way can often be more hassle than it’s worth. 

Naturally, one would think that a bus fare could be bought directly through Strætó’s app, but this is actually not the case. In fact, tickets are most widely purchased through a separate app, Klappið.

As of January 8, 2024, a single adult bus fare costs 630 kr [$4.60, €4.20]. Children between 12 – 17 years old, and adults above 67 years old, only have to pay 315 kr, while those 11 years old and younger are permitted to ride for free. Also, travellers with disabilities have a discounted rate at 189 kr when paid through Klappið. 

Both the Klappið and Strætó apps can be downloaded through the Apple Store or Google Play.

If you’re planning on staying in the capital for a while, another option might be the Reykjavik City Card. Not only does it permit you entry into the city’s museums, art galleries, and swimming pools, but it allows you unlimited rides on Strætó. The Reykjavik City Card comes in three varieties; 24 hours, 48 hours, and 72 hours. 

What is Hopp in Iceland? 

Hopp scooters in front of Mount Esja in Reykjavík
Photo: Hopp Reykjavík. Scooters in front of Reykjavík’s Mount Esja.

Founded in Reykjavík in 2019, the micro mobility company, Hopp, provides its residents and guests a means to travel across the city by way of shared electric scooters, cars, and taxis. 

With a focus on sustainable travel and ease of access, Hopp is perfectly suited for travellers hoping to keep their trip to Iceland as carbon neutral as possible. 

Hopp vehicles of all shapes and sizes are now as common a sight around the city as souvenir stores, and have quickly become part of the fabric that makes up the Reykjavík tapestry. 

 

Renting a Hopp scooter costs ISK 115 up front, then ISK 39 a minute afterwards, making it a very affordable way of travelling short distances. Payment is all done through the app. 

As mentioned, Hopp also operates a taxi service, following a similar model to Uber in other countries. While this is a new operation, visitors to Iceland can check their driver’s rating before booking a ride. 

The Hopp app can be downloaded through Google Play or the Apple Store.   

Should I Rent a Car in Reykjavík? 

Renting a car can be a great way to get around Reykjavík
Photo: Golli. Renting a car is a good option for exploring Reykjavík city.

For the greatest freedom, renting a car remains the optimum choice. Not only does it allow you to set your own schedule, but also change your plans on the fly should the need arise.

There are a variety of vehicle options available depending on your requirements. If you’re planning on leaving the capital to head out to the Highlands during summer, do note that a 4X4 will be necessary so as not to become stranded on loose gravel, or midway through a deceptively deep river. 

Read more on driving in Iceland:

How to park in Reykjavík? 

Aerial view of Reykjavík city traffic during winter
Photo: Golli. Aerial view of Reykjavík city traffic during winter

As is often the case with capital cities, finding a place to park in Reykjavík can often be challenging. Fear not, for there are ways of mitigating this frustration, saving you unnecessary circles around downtown, and the predictable spilling of curse words.

What’s important to realise is that Reykjavík has four parking zones, each with different rates and time slots depending on where they are. Designated by signs stating, P1, P2, P3, and P4, it’s good to know that Parking Zone 1 is the most expensive, and the most central to the city. From each number out, the respective charge becomes less, but the distance furthers. 

When using a ticket machine to pay for parking, make sure to keep your licence plate number on hand. Note that not all parking machines will print a ticket, but this does not present an issue; parking attendants scan licence plates to check that a fare has been paid. 

However, oftentimes, finding a ticking machine is unnecessary. Actually, the easiest way to pay for parking in Iceland is through the mobile application, Parka. You can download the app on both the App Store and Google Play. 

Can you travel around Reykjavík by foot? 

Reykjavík walking district laugavegur
Photo: Golli. Pedestrians walking down Reykjavík’s busiest street, Laugavegur

Another great option is simply traversing Reykjavík by foot. For those remaining central to the city, Iceland’s capital is a fantastic place for walking, not only for its cleanliness and pleasant ambience, but for the way major port-of-calls are laid out. 

This is particularly true of Miðborg, the city’s downtown district, which is undoubtedly the cultural hub given its concentrations of shops, restaurants, and museums. 

Reykjavík’s most popular shopping streets are Laugavegur and Skólavörðustígur, both found in Miðborg. 

Skólavörðustígur leads right up to Hallgrímskirkja church, and is better known as “Rainbow Street” due to the vibrant colours painted along its lower section. You’ll find a variety of easy going cafes and restaurants as well, as well as kitsch souvenir and grocery shops.

Pedestrians outside of Hallgrímskirkja church.
Photo: Golli. Pedestrians enjoy a walk in Reykjavík.

Laugavegur is the street most dense with foot traffic; for all intents and purposes, it begins at Hlemmur bus terminal and ends at Lækjartorg intersection, just a short way away from Harpa Concert Hall. Over recent years, vehicle traffic has been restricted on large sections of Laugavegur to help incentivise residents and travellers to walk.

Walking from Miðborg to neighbouring Grandi, home to the picturesque Old Harbour, takes approximately twenty minutes. This is a lovely stroll in itself, allowing great views of Reykjavík’s coastline and residential districts. 

Over recent years, efforts have been made to popularise Grandi among visitors, hosting such interesting stops as FlyOver Iceland, and the museums,  Whales of Iceland and Reykjavík Maritime Museum. There are also supermarkets, restaurants, and ice cream parlours nearby, as well as the iconic Kaffivagninn, Iceland’s oldest cafe. 

How to take a Taxi in Reykjavík? 

Taxi in Iceland's capital, Reykjavík
Photo: Golli. Taxis in Reykjavík

Sometimes, you’ll want to avoid the stress of planning your journey and instead leave it to those who know the city like the back of their hand. Fortunately, there are several taxi companies that operate 24/7 in Reykjavík. 

While this is by far the most expensive option from getting from place to place, it can sometimes be a useful option, especially late in the evening, or when no other transport options are available.

The two most respected taxi companies in Reykjavík are Hreyfill, founded in 1943, and BSR, which was founded in 1921. 

Hreyfill +354 588 5522

BSR +354 561 0000

In Summary 

A bridge in Reykjavík during summer.
Photo: Golli. However you travel, Reykjavík is a fantastic city to explore!

However you choose to explore Iceland’s gorgeous capital, you are sure to quickly fall in love with the city. The pace of life is slower here. And despite it very much being a city, travellers will pick up on its laid-back atmosphere. 

While transportation is an important facet of every vacation abroad, spend your time here at a leisurely pace. Still, remember that there are many options for how you choose to get around Reykjavík. But make sure to pick those that best suit your itinerary. 

Does Reykjavík Have Uber?

Hopp car share Reykjavík

Uber has not arrived in Iceland yet. However, there is a new, similar company called Hopp Taxis. The company is known as an electric scooter rental but recently introduced their car-sharing service and Hopp Taxis. You can download the Hopp app on both Apple and Android free of charge, and there is no subscription fee. It works like Uber; you can see the car’s location, arrival time, and price before confirming the ride, and the payment is made through the app. The drivers are all licensed taxi drivers and drive carbon-neutral or electric cars. Currently, Hopp Taxi operates in Reykjavík and its closest suburbs, such as Kópavogur, Garðabær, Hafnarfjörður, and Mosfellsbær, as well as Keflavík airport.

Taking the taxi in Reykjavík

Another option is to take a regular taxi. Taxi companies, such as Hreyfill and BSR, offer apps you can download to order a cab and monitor its location. The taxis have a much wider service area. Unlike Hopp Taxis, you will know the price once you have arrived at your destination, and the payment goes directly through the taxi driver, not the app. Note that taking taxis to and from Keflavík International can be expensive. An average taxi trip from the capital region to the airport may run from ISK 15,000 – 20,000 [$110-146, €100-134], so budget-minded travellers may find the Fly Bus a more economical option.

Iceland’s bus system

Iceland’s bus system, Strætó, is a great, economical transportation choice. You can plan your trip and see more comprehensive route maps on their website. To pay the fare, buy a ticket through the app Klappið or pay the exact amount in cash on the bus. About half of the buses run from 6:30 AM to midnight, but some services may start later and end earlier. A night bus on Friday and Saturday nights runs from downtown Reykjavík to some of its surrounding suburbs. Note that the night route only runs from Reykjavík, not towards it.

 

How to Get Around in Iceland

Biker crossing a busy road in Reykjavík.

Although Iceland is a small country with small towns and cities, the ground to cover can sometimes be enormous. In Iceland, there is no one best way to travel everywhere, as walkability, road conditions, and public transport options vary significantly between areas. Deciding on the best option to get from one place to another entirely depends on where you are and the destination you want to reach. From Keflavík airport to the capital area, rural villages and the Highland, here is our guide to getting around Iceland.

Transportation to and from Keflavík International Airport

If you‘re flying to Iceland, odds are you‘ll land at Keflavík Airport, as most international air traffic goes through there. From Keflavík to Reykjavík, Garðabær, or Hafnarfjörður, we recommend taking the bus, which has services 24/7. It departs directly from the airport and offers one stop each in Hafnafjörður and Garðabær, as well as most hotels in Reykjavík. Tickets can be bought in advance or at the airport.

If you‘re not one for the bus, a private transfer can also be arranged with or without a chauffeur. 

If you‘re skipping Reykjavík entirely, a rental car you can pick up at the airport is the most convenient option. Make sure to consider where you‘re going, what types of roads you‘ll be travelling on and whether snow and ice are possible. 

Getting around Reykjavík

Reykjavík city bus.
Photo: Golli. Reykjavík city bus.

Are you only here to see Reykjavík? Then stick to public transport and walking, as driving and parking in the city is usually expensive and not the hassle-free experience you want for your vacation. Downtown Reykjavík is not large and can easily be covered on foot. 

Alternatively, electric scooters are available for short-term rental from Hopp and Zolo, and bikes can be rented for a few hours up to a week or more. This is an excellent option for slightly longer distances, allowing you to experience your surroundings while travelling.

For colder days or trips outside your nearest surroundings, Strætó, the primary bus system in Iceland, is there to take you across the city, to the suburbs or nearlying towns. While Icelanders are less than happy with Strætó, it does the job. Just be mindful that it doesn‘t arrive as frequently as you might be used to at home, so plan ahead to avoid excessive waiting times! Kids 11 and younger travel for free, and a single adult fair valid for 75 minutes costs ISK 630 [$5, €4]. 24 and 72-hour passes can be purchased with a discount at the 10-11 convenience stores on Austurstæti street and Laugavegur street. Each pass is valid for one person. 

There is also the option of taxis, but if you‘re trying to save money, we advise you to use them sparingly. A 5 km trip within the city during the daytime will likely cost at least ISK 2,666 [$19, €18]. 

Seeing the countryside by car

Empty Icelandic road
Empty Icelandic road.

If you want to see everything Iceland has to offer, the best way to do so is by car. While buses run between towns, trips are not frequent, and the timing might only sometimes suit your needs. Additionally, unless your goal is to walk and hike a lot, you‘ll probably miss out on some fabulous places, as public transport is geared towards the day-to-day needs of locals. If you decide to go with public transport, Public Transport offers a handy map with a comprehensive look at what sort of ground transportation is available in Iceland and where it can take you.

Alternatively, there are heaps of preplanned trips where the itinerary, driving and accommodations – for the trips exceeding a single day – are taken care of for you. You might also choose to go by bike, but be aware that outside the capital area, you‘ll be biking on the main road along with cars. 

If you‘re in a time crunch but want to see the island’s west, north or east side, perhaps flying is the best option. From Reykjavík, you can fly directly with Icelandair to Akureyri, Ísafjörður, Egilsstaðir, and Vestmannaeyjar islands. Flights are available several times daily, with time in the air usually less than an hour. This is not cheap, but it might help you make the most of your trip.

Hop on a boat: seeing Iceland by sea

While in Iceland, you might want to visit one of our smaller islands or remote places that can only be reached by boat or on foot. Ferry rides to popular places, such as Viðey island, Flatey island, Drangey island, and Hornstrandir nature reserve, can be purchased online. Of course, they depend on seasons and weather, so we advise you to look into that beforehand. 

As mentioned above, Vestmannaeyjar islands can be reached by flight, but you can also get there by a ferry called Herjólfur. It offers trips multiple times a day, all year round.

Helicopter and plane tours: seeing Iceland from above

If you’re not one for hiking, maybe a helicopter tour or a plane ride is the ideal way for you to explore the island. See the continental rift, where the North-American and Eurasian tectonic plates meet, Vatnajökull glacier, the biggest glacier in Iceland, or the Reykjanes volcano area, where frequent eruptions have been reshaping the landscape since early 2021.

The Icelandic highland: how to get there

Landmannalaugar hiking trail in the Icelandic highland.
Photo: Berglind. Landmannalaugar hiking trail in the Icelandic highland.

The Highland is one of the most breathtaking places in Iceland, and for those with adventurous spirits, this is an ideal place to visit. However, getting there can take some careful planning. The roads‘ opening times depend on seasons and weather, they are very rough and neither suitable for small cars nor inexperienced drivers. Along the way, you might also encounter some big and unpredictable glacier rivers that must be crossed. It might, therefore, be prudent to opt for one of the Highland buses or even a planned trip. If you‘d prefer to go at it alone, plenty of suitable car options are available

Hazardous Road Conditions in the North

winter tires reykjavík

Roads across Iceland are out of commission today due to harsh winter weather. Conditions are especially bad in the north and Holtavörðuheiði, a part of the Ring Road between the capital area and Akureyri, has been closed, RÚV reports.

Buses postponed or cancelled

Bus trips operated by Strætó have been postponed or cancelled this morning. Bus 57 at 10:15 from Akureyri to Reykjavík was cancelled. The bus travelling in the opposite direction at 9:00, from Mjódd in Reykjavík going north, only made it to Borgarnes.

Routes 78 and 79, between Siglufjörður and Akureyri, and Húsavík and Akureyri, respectively, have been postponed for an indefinite period. Route 59 between Borgarnes and Hólmavík has also been postponed.

Many roads out of commission

In the northeast, the road over Möðrudalsöræfi has been closed and Öxnadalsheiði road is out of commission as well. According to the Icelandic Road and Coastal Administration, blinding snowfall and difficult driving conditions are to be expected in many areas, especially Vatnsskarð and Þverárfjall.

The snowfall is expected to decrease tonight. However, driving conditions in Skagafjörður will get worse today and roads could be closed later on. Slippery surfaces, poor visibility and hail can be expected on roads in the area.

Does Uber exist in Iceland?

Taxi in Iceland's capital, Reykjavík

Simply, no. Uber – and also Lyft – do not exist in Iceland. But don’t worry, there are other ways to get around Reykjavík.

The Icelandic "Uber"

The closest thing to Uber in Iceland would be the relatively new taxi service by Hopp, mostly known for their electric scooters all over the capital area. Recently, Hopp also launched a new taxi service, where you can easily book a ride, get a detailed fare estimate, and track your taxi in real-time, just like with Uber or Lyft.

Taxis in Reykjavík

The most used and available option is the classic taxi service. There are several 24-hour taxi companies in Reykjavík, like Hreyfill, BSR, and Borgarbílastöðin. All taxis have official mileage meters and standard taxi fares. Please take into account that taxis can be quite pricey in Iceland. For instance, a taxi from the International Airport in Keflavík to Reykjavík (45min drive) can range from ISK 16,000-30,000 [€110-250 / $120-270]. There are special airport taxis available that offer special fares on those transfers.

The Stræto bus system

The cheapest way to get around Reykjavík and the suburbs is by bus. The bus company Stræto serves the capital area of Reykjavík and you can basically get around to most places. The fares range from ISK 315 for young people below 18 and seniors to ISK 630 for adults [€2,12-4,25 / $2,30-4,60].

To pay on the bus, you need to use the app Klappið on your phone – keep in mind that it sometimes has issues with foreign credit cards. You can also pay with cash on the bus. Make sure to give the exact amount, as the bus drivers can’t give any change. As of the moment, NFC solutions like Apple or Google Pay are not offered on the bus system. 

If you’re interested to read more about the public transport system in Iceland, check out our in-depth article here

Bus Fares to Rise by 11 Percent

public transportation iceland

Strætó, the public transport company which operates city buses in the Reykjavík capital region, has announced a new price structure. The change comes into effect on January 8 and bus fares will rise by 11 percent on average, Viðskiptablaðið reports.

A single fare will now cost ISK 630 [$4.60, €4.20], up from ISK 570 [$4.20, €3.80]. Strætó last raised its prices in September of 2022, when a single fare cost ISK 490 [$3.60, €3.30], citing higher fuel prices. This amounts to a 29 percent hike in the 16 month period.

No price changes outside of the capital area

The decision was made by the Strætó board, according to a press release, and ratified by the ownership committee, representatives of the six capital area municipalities who own the company. They are Reykjavík, Kópavogur, Hafnarfjörður, Garðabær, Mosfellsbær and Seltjarnarnes.

“The operational status of Strætó was considered before making the decision, as the accumulative effects of the Covid pandemic can still be felt,” the press release said. “The higher prices also help alleviate higher operating costs for Strætó and increased payroll costs and reduce the need to cut back on Strætó services in the capital area.”

The new price structure only applies to Strætó’s capital area routes and no changes have been made to the prices for routes outside of the capital area.

Large Turnout Expected for Reykjavík’s Annual Culture Night

Arnarhóll

Reykjavík’s annual Culture Night will be held this Saturday, August 19. Organisers expect a large turnout, and attendees are encouraged to ride their bikes or take the bus to the city centre, RÚV reports.

Visitors urged to bike or take the bus

Reykjavík’s 28th annual Culture Night will be held tomorrow, Saturday, August 19. This year’s programme will feature concerts, workshops, art exhibitions, and more, before culminating in the annual fireworks display at 11 PM (click here for more information on the programme). Meteorologists expect good visibility.

As always, attendees are urged to bike or take the bus to the city centre. As noted by RÚV, while past bus rides on Culture Night have been free – standard fares will apply this year. During the festivities, buses will depart with increased frequency on routes 1-6, 11-15.

After 10.30 PM, all buses will reroute to Sæbraut (near the Sun Voyager sculpture), from where passengers will be ferried home for free following the fireworks. Reykjavík’s nighttime bus service will commence at 1 AM.

Limited parking space

Those who intend to drive to the city centre should be mindful of limited parking space. Drivers are encouraged to park in Laugardalur or Borgartún and use the free Strætó shuttle service from the Laugardalshöll arena (with stops at Borgartún and Hlemmur en route to the Hallgrímskirkja church).

See below map for details on street closures and key locations.

Menningarnótt 2023

Major streets including Hverfisgata, Laugavegur, Sóleyjargata, Skothúsvegur, and Geirsgata will close from 7 AM to 1 PM on Saturday, with Sæbraut being partially closed, as well.

The Reykjavík Marathon, which will be ongoing from 8 AM to 4 PM, will also affect traffic, starting today at 4 PM (see the marathon website for details).

Westman Islands the Guest of Honour

The guest of honour at this year’s Culture Night will be the Westman Islands, with representatives from the archipelago hosting an entertainment programme at Reykjavík City Hall. Mayor of Reykjavík Dagur B. Eggertsson and Mayor of the Westman Islands Íris Róbertsdóttir will hold a joint press conference at the Hljómskálagarðurinn Park at 11 AM on Saturday.

The concert at Arnarhóll will begin at 19.30 PM. Flóni, Aron Can, Diljá, Una Torfa, HAM, Klara Elias will take the stage. Ragga Gísla will close the concert, joined by Valdimar, GDRN, and Mugison.

Public Transport Woes Over Pride Weekend

strætó bus reykjavík

Overfilled buses led to some inconvenience this past weekend as Reykjavík celebrated its annual Pride Parade, reports Vísir.

With downtown Reykjavík filled with festivities, many capital area residents chose to take the bus instead of parking during a busy weekend. In fact, Reykjavík Pride claims to have had a record number of attendees this time around.

However, reports of overcrowded buses and long wait times show that Strætó was not able to keep up with increased demand, with Vísir reporting that some capital area residents simply gave up after being passed by five full buses.

Jóhannes Svavar Rúnarsson, a spokesperson for Strætó, stated to Vísir that Strætó followed their normal weekend schedule during Pride. There had been a discussion about whether to increase the service, similar to what’s done on Culture Night (Menningarnótt), but due to a shortage of funds, nothing was done.

Jóhannes continued, saying  “we know of very many who didn’t get a spot. Many buses were just filling up.”

He stated that there will be further discussion next year about whether the bus service should be adjusted to meet the demand during the Pride Parade.

[visual-link-preview encoded=”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”]

Bus Ticket Prices Rise in July

Strætó bus Reykjavík miðborgin umferð fólk

Strætó public bus service is raising single fares by 3.6% and the price of passes by 3.3% as of July 1. The change means a single fare will go from ISK 550 [$4.06, €3.70] to ISK 570 [$4.21, $3.84] and a 30-day student/senior pass will go from ISK 4,500 [$33.24, $30.30] to ISK 4,650 [$34.35, €31.31].

The board of Strætó approved the fare hike at a meeting on May 19. Strætó reviews fares twice a year, and also increased fares following its last review in October 2022. A notice from the organisation points out that the consumer price index has increased by 5.2% since that time.

“The aim of the tariff policy was and is to ensure that the tariffs go hand in hand with Strætó’s operating costs,” the notice states. These costs include salaries, oil, maintenance, repairs, and spare parts. There will be no change to fares for disabled patrons.

At the same time, the Road and Coastal Administration is raising public bus fares in the countryside, meaning that a trip from Reykjavík to Akureyri will go up from ISK 10,780 [$79.63, €72.58] to ISK 12,540 [$92.64, €84.43], and a trip from Reykjavík to Keflavík will go up from ISK 1,960 [$14.48, €13.20] to ISK 2,280 [$16.85, €15.35].

Strætó is also transitioning its payment systems by phasing out the Strætó app and fully transitioning to the Klapp app on July 1.