Strætó will no longer accept paper tickets on any of its buses in the capital area or countryside as of Tuesday, February 1.
Passengers will have until March 16 to trade in their remaining paper tickets for credit in the new Klapp bus app.
All paper tickets should be exchanged in person at the Strætó office at Hestháls 14, 110 Reykjavík. The office is open weekdays from 9:00 am – 4:00 pm and closed over the weekend.
Those who cannot get to the Strætó office in person can mail their tickets. In order to receive Klapp credit, people mailing in tickets must create a login on the Klapp website, here.
Learn more about the Klapp bus app (in English) here.