Strætó, the Reykjavík capital area public bus service, will close its old app on July 1 and fully transition to the Klapp app. The Klapp app currently lacks the ability to purchase bus tickets to rural areas, which can only be bought with cash or credit cards on board the buses
Full transition to KLAPP
As noted in a recent announcement, Strætó – the Reykjavík capital area public bus service – has decided to close the old Strætó app, effective July 1. The so-called Klapp app will take over completely.
The announcement highlights that the Klapp app now encompasses all functions concerning the bus network and tickets for the capital area, along with additional features. Additionally, the majority of riders have already transitioned to the new app due to its enhanced capabilities.
However, the Klapp app lacks the option to purchase bus tickets for rural areas, which can only be obtained through cash or credit card payment on the buses – a method preferred by the majority of passengers, as stated by Strætó.
According to the announcement, ticket sales through the Klapp app constituted just 3% of total fares sold in rural areas. The Icelandic Road and Coastal Administration (IRCA), responsible for the rural bus system, is presently exploring the possibility of introducing additional payment options for rural customers.
Travellers can access rural fare prices through the “planner” section of the Klapp app and on straeto.is. Both the Klapp app and straeto.is offer trip planning, real-time coach monitoring, and price information for both the capital area and rural locations.